The quality policy of the University of Applied Sciences Baltazar Zaprešić refers to the continuous improvement of the level of service quality in accordance with the requirements of international norms, ESG standards and legal and by-law regulations. By monitoring modern trends in the educational process, University of Applied Sciences Baltazar Zaprešić ensures competitiveness on the Croatian and European markets, in accordance with the requirements and principles of the Bologna process, and the criteria of excellence of the European area of ​​knowledge and education.

Quality is present in all segments and stages of academic and business processes. By constantly improving business processes and services, University of Applied Sciences Baltazar Zaprešić proves its commitment to achieving business excellence. Development and quality assurance at the University of Applied Sciences Baltazar Zaprešić is aimed at meeting the requirements of internal and external target groups as best as possible.

University of Applied Sciences Baltazar Zaprešić implements permanent quality assurance at all organizational levels, which includes the following segments:

• Developing a quality assurance system based on standards and guidelines for quality assurance in the European and global educational space
• Continuous improvement of the management and leadership system aimed at the development of a quality culture
• Permanent harmonization of the teaching process with the needs of the labor market and the demands of employers in order to improve the competencies of students through integration with the real sector and the local community
• Strengthening the social role and connecting advanced knowledge and innovations while encouraging the active engagement of external and internal stakeholders for the purpose of modernizing teaching content
• Providing support, encouraging the personal and professional development of students and focusing on their success through the application of student-oriented teaching methods
• Encouraging employees to improve and empowering teachers through the support of scientific, professional and teaching activities. Through application-oriented research aligned with socially and economically relevant issues, providing new insights that can contribute to solving locally and regionally significant problems.

By meeting the demands and expectations of its target groups, University of Applied Sciences Baltazar Zaprešić ensures the achievement and increase of their satisfaction with services, which is the basis of the quality policy. University of Applied Sciences Baltazar Zaprešić constantly improves internal and external communication and promotes a culture of partnership and cooperation, thereby ensuring a recognizable reputation as a market-oriented organization. University of Applied Sciences Baltazar Zaprešić strives to be better at what it does, regularly reviewing the concept and implementation of the quality policy.

In Zaprešić, 06. October 2022.